Crisis Management: Preparing Your Hotel for Coronavirus (COVID-19)
Crisis Management is a critical component of any successful digital strategy. During times of crisis, hotels need to thoughtfully and swiftly develop a prevention plan, communicate to employees and guests, and make critical shifts to revenue management and digital strategies to ensure success.
This year’s edition of the Special Thanks And Recognition (STAR) Awards presentation ceremony took place on Thursday 27th February at the Westin Dragonara Resort, St Julian’s. Organised for the fifteenth consecutive year by the Malta Tourism Authority, this annual event recognises exceptional service and hospitality by the people who work in the tourism industry.
Although things in Malta’s restaurant scene have not been particularly rosy since, it is only a few weeks since the island received its highest culinary honour yet – three Michelin stars. Here Jo Caruana speaks to the chefs behind these trailblazing restaurants.
At this moment, more than ever, key local brands are standing out as stalwarts of our daily lives – and Benna is one of them. Here, Jo Caruana discovers the latest news from Debbie Eacott, Group Chief Business Development Officer for the KPH Group, and discovers how this giant of the dairy industry has found success thanks to its commitment to quality and continuous improvement.