Articles

April 12, 2021

5 Steps to Enhancing Hotel Housekeeping & Guest Satisfaction in a Downturn

  For hoteliers, the well-being and health of guests and staff are of the utmost importance. In the wake of COVID-19 and rising hygienic concerns, what additional precautionary measures should hotels take to protect the health integrity of its environment?   Step 1: Assess your Current Plan of Action and Cleaning Regimen Hospitality professionals pride themselves on high attention to detail. Proactively ensuring proper sanitation throughout the property to prevent the spread of concerning germs and viruses is no exception. Thorough planning and execution across all departments will not only maximize efficiency, but will ensure a united, connected culture during […]
January 21, 2021

Forever Supporting Local Restaurants

Lisa Grech, Managing Director of The Definitive(ly) Good Guide, explains how twenty years of success were shaken to the core and survived.
November 4, 2020

Restaurant Review: Root 81

Dining out during a pandemic might not be one of the most enticing events, however the Horeca editorial team gladly accepted the invitation to dine at Root 81 and experience the launch of the restaurant’s new menu.
October 7, 2020

Travel industry responds to Tony Zahra’s free airline tickets proposal

Most of the tourism industry agrees with what Tony Zahra, president of the Malta Hotels and Restaurants Association (MHRA), said during a webinar organised by Horeca Magazine: offer free flights to the islands in a bid to attract tourists.
April 22, 2020

A Knack for Logistics

A visit to Unistores Ltd. facility led Kristina Cassar Dowling to discuss the ins and outs of logistic services in Malta. Tonio Ciantar shares his account of the company’s recipe for success. Unistores (Services) Ltd. is a logistics service company that forms part of FG & Co Group and which also focuses on retailing, food services and construction materials in Malta.
April 22, 2020

2020 Vision: Hospitality Outlook for the New Decade

What are the major trends and concepts which will affect hospitality in the next ten years? Tourism Consultant Joseph Galea shares his thoughts in this feature which was prepared before the COVID-19 pandemic but the importance of issues like customer engagement and paying more than lip service to the issue of sustainability, both during and after this pandemic, is stronger than ever.
April 22, 2020

Training the future workforce to battle food waste

The Institute of Tourism Studies is one of the partners in the EU-funded Life Foster project, aimed at reducing food waste in the restaurant industry. Co-financed by the EU Commission LIFE Programme and led by the Italian network for VET, ENAIP NET, the LIFE FOSTER project aims at reducing waste in the restaurant industry.
April 22, 2020

KPH Group: Benna, A Maltese Icon

At this moment, more than ever, key local brands are standing out as stalwarts of our daily lives – and Benna is one of them. Here, Jo Caruana discovers the latest news from Debbie Eacott, Group Chief Business Development Officer for the KPH Group, and discovers how this giant of the dairy industry has found success thanks to its commitment to quality and continuous improvement.
April 22, 2020

Michelin Stars A Reason to Celebrate

Although things in Malta’s restaurant scene have not been particularly rosy since, it is only a few weeks since the island received its highest culinary honour yet – three Michelin stars. Here Jo Caruana speaks to the chefs behind these trailblazing restaurants.
April 22, 2020

The Malta Tourism Authority holds 15th edition of Star Awards

This year’s edition of the Special Thanks And Recognition (STAR) Awards presentation ceremony took place on Thursday 27th February at the Westin Dragonara Resort, St Julian’s. Organised for the fifteenth consecutive year by the Malta Tourism Authority, this annual event recognises exceptional service and hospitality by the people who work in the tourism industry.