Comsec: The Ideal Service Integrator for Your Business Success

So, you are all set. Your hotel business is hooked up with the technology that it requires for it to run.

The housekeeping team to be able to track each of your guests’ preferences, requests, and stay history at a glance and the system you have installed will ensure that the maintenance team can be called in to address any issue at a moment’s notice.

So, you believe. Except that, you have had to cut corners and go for the cheapest option.

And now, the whole hotel system needs a revamp. To be honest, you have lost track of who to call about what because there are different suppliers for the different systems, and it is not always clear where one system stops and the other starts.

If only all the main systems were integrated and there was only one company to call!

Enter Comsec with their vast experience in ICT and telecommunications. Their Property Management System (PMS) can merge front-desk operations, reservations, channel management, the booking engine, housekeeping and maintenance apps and payment POS processing into one seamless solution. On top of all that, it will provide you with the data analyses you need to be able to make strategic decisions. They also work with Alcatel-Lucent that are renowned for their top notch hybrid telephony and data solutions, Practically install and forget.

Comsec is no newcomer in the ICT and telecom industry. It has been around since 1997 and you are likely to have heard of the company through word of mouth as it has built its reputation on its reliable and expert service. It keeps its staff abreast of advancements– be they in digitalisation, information and communication technology, servers and cloud solutions, telecommunications, AI tools, access control, surveillance – to be able to offer tailor made, future proof solutions to its clients.

In Comsec’s hands, technology is an asset, not a problem, there to enhance operational efficiency. In this mission, Comsec is supported by its best-in-class partners that include the likes of Alcatel-Lucent, Cisco, HPE Aruba, Microsoft, Enghouse, Prestige Software, Veeam and Juniper Networks, Ruckus, all giants in their field, ready to provide their support and expertise.

Prestige Software is the latest addition to Comsec’s portfolio of providers of hospitality management solutions. Prestige Software offers comprehensive systems that help facilitate daily tasks, ensuring external integration with suppliers and internal integration within your operations. The unique selling point of Prestige Software’s PMS is that it is friendly and modular and can be customised to your hotel’s needs without compromising the benefits and reliability of a standard system. It can be scaled up as your business grows.

So, whether you manage a boutique hotel, a chain of resorts or a high-end luxury property, Comsec has the ICT solutions you need to provide a seamless guest experience. Their expert teams will draw up a detailed, customised ICT and telecom plan that will meet your hotel’s needs for years to come. The hotel will practically run itself, freeing your staff to do what they do best - making your guests feel at home!