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October 20, 2024RECC, a pioneer in the Maltese market, has carved a distinguished niche in the refrigeration industry, but stopping there wouldn’t have been enough for the founders and their team of experts.
The company's journey began with a focus on providing high-quality refrigeration solutions for supermarkets across Malta and Gozo. Over the years, RECC expanded its portfolio to cater to the B2B sector, supplying essential equipment to hotels, restaurants, and catering establishments.
Today, the company's expertise extends beyond commercial needs, offering a select range of cutlery and crockery, bringing that RECC-quality to B2C shoppers too. These items are not only fit for professional use in the food and beverage sector but are also available to consumers seeking top-notch quality for their homes.
This evolution showcases RECC's commitment to quality and innovation, catering to a diverse clientele with varied needs. But stocking up with the ultimate products, any long-lasting-brand will tell you, is not enough to keep your charm going. A steadfast team of Sales, After Sales, Servicing and Technical staff is the backbone of any successful organisation; RECC is as proud of its human-power as it is its product-power.
The Sales Team
At the heart of RECC's success is its dedicated sales team. Composed of professionals who are not only knowledgeable about the latest industry trends but also passionate about delivering exceptional customer service, the team stands as a testament to the company's commitment to excellence. Each member is trained to provide a personalised experience, taking into consideration the unique requirements of every client. Whether it’s a small, family-owned restaurant or a large hotel chain, RECC's sales team approaches each project with a tailored strategy.Understanding that every business has distinct needs, the team conducts thorough consultations to comprehend the client's vision, operational challenges, and budget constraints. This meticulous approach ensures that clients receive recommendations that are not only practical but also enhance their operational efficiency and overall customer experience.
Stepping it up, yet again, the team's dedication goes beyond mere sales; they form lasting relationships with clients, often acting as consultants and partners in their success; with every update in the technical world, hotel managers, kitchen staff and other hospitality experts are able to up their game as the appliance world grows and develops.
The RECC Sales Team is known for its strategic mindset, combining a deep understanding of the market with a friendly and approachable demeanour. This unique blend of professionalism and genuine care sets them apart, making them an invaluable asset to clients navigating the complexities of the F&B sector. Their passion for the industry is evident in their proactive approach, always staying ahead of trends and continually seeking ways to innovate and improve the customer journey.
Servicing and After Sales
A crucial aspect of RECC's offering is its robust servicing and after sales support. In the fast-paced world of F&B, where equipment downtime can lead to significant losses, RECC's efficient and responsive aftersales team is a game-changer. The company understands the urgency of emergencies and has a dedicated team available for late-night and emergency calls, ensuring minimal disruption to business operations.The aftersales team at RECC is highly skilled and trained to handle a variety of issues, from minor repairs to major overhauls. They operate with a sense of urgency and precision, providing quick resolutions to ensure that equipment is back up and running in no time.
The team’s expertise extends beyond refrigeration, covering a wide range of equipment used in the hospitality industry. This comprehensive service package gives clients peace of mind, knowing they are supported by a reliable partner. Some of the services available at RECC include:
● 24/7 Maintenance Agreement
● Remote Monitoring System
● Technical Training
Whether you are outfitting a new restaurant, upgrading a hotel kitchen, or simply looking to bring a touch of professional quality to your home, RECC has the perfect solution. Their extensive product range with brands such as Baron, Olis, Samura, Kastel, Convotherm, and so many others, together with their commitment to excellence make them a trusted partner in the Maltese F&B sector, known for setting industry standards.
W: https://recc.mt/ | E: info@recc.mt | Tel: +356 27663399
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