This pride in the Corinthia name is evidently at the heart
of all projects, a fact that Naudi acknowledges, explaining
that the brand is always part of whatever the Group
invests in. The strategy has paid off, and nowadays the
word Corinthia carries immense goodwill.
“To get where we are today we needed to build the
Corinthia brand itself. Nobody wants you to run their hotel
if you don’t have a strong track record. After we launched
the London property we realised that the name has a
very high value attached to it, and we needed to be very
protective of its integrity and of the philosophy behind
it. This is when we really started focusing on the luxury
segment,” Naudi says.
This strategy led them to rebrand other investments that,
while having their own financial and investment strengths,
don’t fit into the luxury niche. The Prague property is one
such example, no longer branded as Corinthia and re-
christened as The Grand Hotel Prague Towers.
“It remains an excellent investment, but it’s being run
as a different brand. And we may follow suit with other
hotels that don’t fit the luxury niche, too,” Naudi confirms.
Meanwhile, the other brand commonality is what he
describes as “the spirit” of the hotels, the family-inspired
brand that is the other Corinthia USP.
“There are many successful brands around the world, but
we have a sincerity to our approach that underpins our
identity. Our founder and chairman Alfred Pisani reminds
us all, every day, that everyone working in the Group is
part of our family. Our spirit is the commonality which
brings all our international hotels together, because the
properties themselves are very different. You can’t have
a brand that looks the same in the Maldives as it does on
the Upper East Side of Manhattan. But the one thing that
can be the same is the smile that we bring to people’s
faces.”
He emphasises that each hotel has a different identity
that reflects the location, and this extends to the food
and beverage side. In New York there’s Casa Tua, which
is a leading American brand. In London there’s Tom
Kerridge, another huge British name. Rome will host Italian
celebrity chef Carlo Cracco, while Brussels will have a
Belgian brasserie by Michelin star Belgian Chef Christophe
Hardiquest.
“These are all very different elements that reflect the
culture we’re operating in. But the HR side of the company
is critical to our success, because that remains constant,”
Naudi concludes.
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