Sustainability has been a buzz word in
the hospitality industry for some time, and
stakeholders are realising that adopting such
practices is necessary to improve business
prospects.
In this first of a two-part series,
Joe Galea ponders the way forward.
Sustainability conscious travellers are increasing,
and green travel is on the rise. The number of
travellers who want eco-friendly travel options is
rising exponentially from year to year. and tourists are
now seriously into sustainable travel experiences.
As reported by the Malta Tourism Authority (MTA) at the
last Tourism Observatory National Tourism Conference
in February 2025, more local hotels are recognising the
need to embrace and promote sustainability in their
operations.
They realise that this is not just a passing fad
as more trade partners and guests are seeking hotels
that truly embrace and adopt greener practices in their
operation. The number of local hotels that have been
reported to have acquired certification by January 2025
is still rather low, but it is nonetheless encouraging to hear
from MTA that more hotels have embarked on the path to
turn their operations green.
Sustainable hospitality might have started as a small
niche in the travel industry, but demand for eco-friendly
travel options is now on the rise among consumers.
Undoubtedly, concern for global warming is an important
factor. But other factors play an important role, such as
the aftermath of the pandemic, increased urbanization
and possibly more importantly the factor of how different
generations perceive the world.
Sustainability is for everyone. However, there are
differences in the way different generations value green
travel. Both baby boomers (born between 1946-1964)
and Generation X (born between 1965-1981) are
environmentally conscious. However, sustainability is an
even more important issue for millennials (born between
1981-2001), who are now the backbone of the growing
global travel market. Millennials have the technology and
the opportunities to be well informed, and they value
sustainable options, and they are even willing to pay more
for services that do not have a negative environmental
effect.
The next generation, Gen Z, are now old enough
to join millennials as the biggest target market. These
are even more vocal about their support for sustainable
development within the tourist industry and they use
digital social media platforms to promote their beliefs.
They are well known for their investment of time, passion,
and money in social justice causes, including sustainable
travel.
When travelling, both generations will always choose
to stay in places that share their high regard towards
sustainability, and it is good for hotels to be seen to be
actively pursuing this green path. And this is not just
for individuals. More group organisers, particularly from
the UK, and central and northern Europe, actually seek
to stay in eco friendly hotels and an increasing number
of tour operators, online travel agents and bed banks
are guiding their clients as to which of the hotels offered
operate in a sustainable manner.
Businesses and business travellers are possibly showing
even higher concern in choosing venues for conferences
and meetings in green venues and stays in hotels with
sustainable practices in their daily operations. They want
their own eco-friendly business to be seen supporting like
minded businesses.
For hotels, being green is no longer an option although
some hotels may still just be into ‘green washing’
and want to show that they adopt the concept of
sustainability simply as a means to get the bookings
from green-conscious travellers.
However, turning the
hotel into a sustainable operation will yield tangible
benefits that can be quantified in financial terms too.
Next issue: Practical steps towards sustainability and the
role of staff and partnerships.