Q: Tell us about your educational background and your work experience to date.
A: I finished University in 2012 and graduated with Hons. in Tourism Studies. I believe that, yes, a degree is valuable but in the end it’s work experience and working hard that truly provides insight into the reality of the professional world. When I graduated and returned to Gozo, it was a huge shock for me, so I immediately returned to Malta and secured the first job I came across – it was a receptionist job at FRANKS. At the age of 21 I was young, full of energy and had a strong work ethic. I quickly caught their attention, leading to a promotion to Assistant to General Manager within a few months. That marked the beginning of my journey into the world of prestigious brands. I dedicated myself as a Brand Manager, an experience that transformed me from a kid, into a person constantly learning and evolving. Regrettably, my time at FRANKS concluded in May 2021 as I had to relocate to Gozo due to my father’s illness. Whether I felt prepared or not, willing or not, the responsibility of taking over the family business automatically fell upon me.
Q: Why are you so passionate about the wine and artisanal products industry?
A: Though I was born into it, I chose to pursue my own path before eventually returning to the family business. It’s not accurate to say I was obliged or forced, but I did reconnect with my roots and effortlessly found my place in the family business. The past 2 and a half years have been a huge learning experience for me, and my passion, always present, now surges even more. It’s not just about the products or the business; it’s about preserving the culture and traditions of Gozo – sustaining what my grandmother Mena started, upholding the principles my father fought for, and ensuring the continuation of our family legacy.
Q: Mention five words to describe yourself and your work ethic.
A: Energetic, Passionate, Resilient, Optimistic, Teamplayer
Q: Where do you see yourself in the next five years?
A: Over the next five years, I see myself driven by passion and commitment to uphold my father’s legacy. I hope to witness our family business flourish, contributing and honouring the dynamic community of Gozo.
Q: Tell us one of the most rewarding experiences in your profession to date.
A: Speaking broadly on this matter, working with a Maltese/Gozitan company means operating in a relatively small market compared to other countries/markets. However, the recognition and rewards for your hard work come from the achievements and results you attain. Recognition serves as a motivator, driving people to give their best effort and avoid being sidelined.
Q: What growth do you anticipate for the hospitality and catering industry in the next 20 years?
A: I don’t think I can project for the next 20 years as we are presently addressing matters on a year-by-year basis and I don’t think I can speak broadly on the subject. I think we should continue monitoring tourism trends, consumer preferences and lastly keep ourselves authentic, honest and passionate. Customers are craving narrative and the total experience. It’s about creating a story around your business and that goes beyond the food you are offering. Customers look for the journey they can immerse themselves in.